Ultimate800™, Ultimate800™ Pet, Ultimate800™ Multi-Surface and Ultimate800™ Complete Home - How to clean brush roller

Issue

• Brush roll not spinning
• Brush roll not working
• Vacuum not working
• Vacuuming not cleaning properly
• Vacuum has low suction

Applies to

• EHVS85S3AU
• EHVS85P3AG
• EHVS85H3AD
• EHVS85W3AM

Solution

How to clean and remove entangled hair, threads and fibers from the brush roll.

Instructions:

1. Press the BRUSHROLL CLEAN button/pedal for at least 5-30 seconds.
2. Unlock the brush roll clip.
3. On the side of the nozzle, turn the locking mechanism to "unlock".
4. Remove the brush from the nozzle.
5. Remove any obstructing objects from the brush roll.

After cleaning, reinsert the brush into the nozzle and turn the locking mechanism to "lock" the brush in place. Make sure to allow at least five minutes for motor to cool before powering back on.

Diagram for EHVS85H3AD, EHVS85S3AU, EHVS85P3AG and EHVS85W3AM.

If you were unable to resolve your issue, please contact our customer service team for further assistance.