Laundry front loading washer is leaking water.
Issue
- Laundry has water leaking.
- Washer has water coming out of it.
- Laundry washer water on the floor.
Applies to
- Front loading laundry washers.
Solution
Laundry front loading washer is leaking water
To determine next steps, determine where the water is leaking from.
Water leaking from the inlet water hose
- Check for kinks or holes in hoses.
- Check all hose connections.
- Replace washer hoses.
If leaking is found
- Turn off water. Wipe up excess water.
- Disconnect connection. Inspect the "O"-ring gasket to make sure it is visible and undamaged.
- If "O"-ring is damaged or missing, replace it.
- Inspect the blue and/or red connector on the unit for cracks and breaks.
- Reconnect. Hand tighten and then use a wrench to tighten and additional 1/2 turn.
- If cracked or broken, schedule service. Cracks or breaks are normally caused by over tightening.
Water leaking from the drain hose
- Ensure the drain hose is secured to the drainpipe with a cable/zip tie (usually included in installation pack), bracket etc.
Note: If not securely fastened this may cause the drain hose to become loose and allow water to miss the drain. - Check home drain or standpipe for clogs. Pour a gallon of water down the drainpipe, if water comes back up, drain is clogged. Contact a plumber for assistance.
Note: Inspect hose for any damage or leaks. If damaged or leaking, schedule service.
Water leaking from the door
- Clean rubber door seal, glass to remove hair, dirt, lint, clothes, etc.
- If clean, schedule service.
Water leaking from the Adaptive Dispenser
- Ensure drawer is installed correctly using guide rails and closed completely, should be flushed with unit.
- Ensure dispenser compartments are fully seated and flushed.
- Make sure the unit level.
- The water pressure may be too high. Reduce the water pressure by turning the water faucet to 50%.
- If the dispenser drawer has any kind of buildup, it may cause it to leak.
Note: Refer to the user manual for detailed guidance on cleaning the dispenser drawer.
Are the fill-hose connections loose or cross-threaded at the faucet or washer?
- Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections.
- If the connections are loose, the appliance may need to be reinstalled or replace the rubber sealing washers.
IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE
- For units installed within the past 30 days, please refer back to your installer to resolve this issue.
- For units installed after 30 days please contact us to schedule service..