Laundry front loading washer displaying Error Code E21 long pump out time.

Issue

• Washer water not pumping out fast enough.
• Laundry washer not pumping fast.
• Laundry water not going away or pumping.

Applies to

• Front loading laundry washers

Solution

Error Code E21

Error code E21 indicates the washing machine water isn’t pumping fast enough or is taking too long to empty.

Troubleshooting

• Check the drain hose for restrictions. Most common issue is that the drain hose is kinked.
  Make sure the hot and cold lines are not reversed. Hot supply is connected to hot inlet and cold supply is connected to cold inlet. NOTE: This is a known installation issue. If your washer was recently installed or moved, have the installer verify the installation was done correctly.\
• Ensure the drain hose is installed properly. NOTE: Refer to the use and care manual for on connecting the drain hose.
  
  

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.