Refrigerator Error Codes and Alarms Guide

Issue

• Refrigerator Error Code and Alarms Guide

Applies to

• Refrigerators

Solution

How to reset/clear Error Codes

• Depending on upon which model your unit is, you may try one of the following:
  • Pressing "“CLEAR ALERTS" button on the unit.
  • Reset the unit by unplugging the unit for 30 seconds and plugging it back in.
  • If you are unable to unplug the unit, you can try flipping the breaker at the fuse box, please note that this will reset everything on same circuit.
• For more information please refer to your use and care guide.

SB SB - Sabbath Mode

Sabbath Mode is designed to make the appliance function with minimum power to conform with religious guidelines.

• Sabbath Mode is turned ON and OFF by simultaneously pressing and holding both the “−” and “Temp F-C” for five seconds. The display shows “Sb” while in Sabbath mode.
• For information refer to Refrigerator Error Code SB SB

77 77 - Demo Mode

Demo Mode is designed for the display set up in the store without using the functional components. 

• To clear 77 77 Demo Mode, unplug the unit for 5 minutes and plug the unit back in, this will disable demo mode.

DI SP (or DISP) - Ice Jam (Audible Tone)

Indicates there is ice jammed in the shoot. An alarm will sound when a cube is stuck in the shoot too long.

• Check the dispenser for any jammed ice cubes, and clear the jam.
• Remove the ice bin, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, the dispenser should operate normally.
• For more information refer to Refrigerator Error Code DI SP (or DISP)

PF or Power Failure Light - Power Outage

Indication of power outage or power surge. This could result in a high temp alarm as well.

• For more information refer to Refrigerator Error Code PF

H or HI (Blinking Temp & Audible Tone) - High Temp

HI blinking on the refrigerator temp indicates the temperature is too high in the refrigerator or freezer for over one hour. Usually activated when door is left open too long. 

• Check to make sure the doors closed and properly sealed.
• For more information refer to Refrigerator Error Code H or HI (Blinking Temp & Audible Tone)

Door Ajar - Door Left Open (Audible Tone)

Door has been left open for over 5 minutes. Close the door and the alarm should shut off.

Beeping and Display Lights Up

This could be an indication of the power failure or error. Try to hard reset the unit by unplugging it for 2-3 minutes and plugging it back in.

IF YOU WERE UNABLE TO RESOLVE YOUR ISSUE

• For units installed within the past 30 days, please refer back to your installer to resolve this issue.
• For units installed after 30 days please contact us to schedule service.