How do I obtain a refund for a purchase from Electrolux.com, but I picked it up from a retail partner store?

Issue

• How to obtain a refund
• Obtain a refund for a purchase from Frigidaire.com, but I picked it up from a retail partner store?

Applies to

• Shipping Information
• Online Orders

Solution

For Best Buy returns, if your order was returned within the 10-day time frame, a refund should be posted to your account within 7-10 business days. *If you return multiple items from the order, they may be processed separately. In that instance, watch for separate emails with refund details.

Requesting a return/refund for a product purchased from Electrolux.com and picked up from our retail partner, Best Buy:

• Returns will only be accepted within 10 days of the order being picked up from the store.
• Your order can be returned to any participating Best Buy store.

Return/refund method for a product purchased from Electrolux.com and picked up from our retail partner, Best Buy:

• Once you have returned the product(s) to a participating Best Buy location, you will also receive an email confirming the return has been accepted.
• When the return is accepted, a refund should be posted to your account within 7-10 business days. *If you return multiple items from the order, they may be processed separately. In that instance, watch for separate emails with refund details.

The information above only applies to in-store returns for orders placed on Frigidaire.com and picked up at a Best Buy store.

For information about returning orders made on Electrolux.com and delivered to you please visit Shipping and Return Policy.